Comments on: Has Advanced Access jumped the shark?

By: Dave Lindahl

Dave Lindahl — Wed, 29 Apr 2009 17:39:52 +0000

looks like you guys should start thinking about find your own hosting companies. Check out my site http://www.rementor.com and see what you like and compare it to your current sites & problems. Thanks!

By: denver real estate

denver real estate — Wed, 29 Apr 2009 06:31:42 +0000

I found some error on the site. Hope it will recover soon. I wish everything will work properly again.

By: Marlow Harris

Marlow Harris — Tue, 28 Apr 2009 06:14:05 +0000

Site is up. Still unable to access sub-domains.

By: james

james — Tue, 28 Apr 2009 05:52:02 +0000

Hey man…this is unbelievable…hopefully everything is working again. sell and rent back

By: Marlow Harris

Marlow Harris — Mon, 27 Apr 2009 07:38:19 +0000

Monday April 27:

None of the links on my website are working presently.

By: Marlow Harris

Marlow Harris — Mon, 27 Apr 2009 05:48:25 +0000

Sunday April 26:

Domain Manager still down in Virtual Office. Unable to add sub-domains, receiving the following message:

ERROR!
You have reached an error. We are aware of the problem and are currently working on fixing it. Please return to home page.

By: Dave

Dave — Thu, 23 Apr 2009 21:43:37 +0000

Marlow et al,:

Just a FYI. I FINALLY got a terse message telling me that my account has been credited 1 month (no explanations about their issues). Not complaining so much about the 1 month free (which I had suggested in one of my many complaint emails/phone calls) but maybe a bit of humility – even a boilerplate message -? Oh well, hope everyone is back on track again! Let’s get back to selling some homes! Bend, Oregon market is showing some signs of life again. How about Seattle? Which is important to Bend as we are a “feeder” city.

By: Interior Answers

Interior Answers — Thu, 23 Apr 2009 18:32:00 +0000

Unbelievable…I can’t believe what a mess this caused…hopefully everything is working again!

By: Dave

Dave — Thu, 23 Apr 2009 15:55:41 +0000

Marlow:
Just a note to thank you for being the ombudsperson in this whole mess. Anna would do well to serve as a politician advocate as her answers, although not terse, never really addressed the REAL issue and that is accountability/transperacy It’s easy to say we are sorry about the problem but….

HOWEVER, the only explanation I have gotten was via my (now accessible) then unaccessible AA email. What CONFOUNDS me is that I received all those “heads up” emails (via my alternate email) about “scheduled maintanance” but when all this hit the fan, they couldn’t take the time to send a “oh oh we have problems” email.

I can’t tell you how many emails/messages that I have left with ZERO response. I for one, will be leaving AA in the very near future unless someone steps to the plate and takes ownership of this debacle.

Once again, thanks for your efforts Marlow!

By: Marlow Harris

Marlow Harris — Wed, 22 Apr 2009 18:47:44 +0000

I finally got through to customer service and spoke to Scott Salizar. He indicated that AA was still having server problems and that he couldn’t help with the photo downloading issue.